Customer Support Channels
A 1–hour Response Guarantee
Our user assistance crew is qualified to immediately deal with all of our website hosting clients’ requests and guidance inquiries. Through our ticket system, you are able to supply your issue and a support team member will, no doubt get back to you in less than maximum 60 minutes. In reality, practice has confirmed that the regular reply time is Twenty or so minutes.
A Top–quality Support Service
Our tech support service is delivered by a team of capable consultants who are ready to react to your question quickly. You’re able to speak to the tech support staff by launching a support ticket from your Web Hosting Control Panel or by posting us an email. On business days, you may also contact us on the phone or use the live chatting solution.
An Intuitive Help Section
Should you require assistance while working on your site within the Control Panel, you can always just click the Help button and see your concern in the variety of posts that will show up. We have as well turned almost all content articles into video clips. The list of training videos will show up if you choose the Videos button located in the top right angle.