Support and Help Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Solution Guarantee

  • Our technical assistance staff is available round the clock to respond to each of your help demands. Each ticket you send to us shall be addressed within no more than 60 mins. If your problem calls for the assistance of an administrator, we will address the ticket to the technician on shift and will notify you that the problem is being taken care of.

  • Top quality support service
  • Professional Technical Help Service

  • We offer round the clock tech assistance via a turbo–fast ticket program integrated into your Control Panel. You may e–mail us at any time about any of the apps that come pre–installed on your virtual server, such as the desired OS, the server management panel and our custom created Web Hosting Control Panel.

  • Intuitive help center
  • An Intuitive Help Zone

  • Each section of the Web Hosting Control Panel that is included cost–free with your VPS gives an internal knowledge base. You’ll find an array of descriptive how–to articles and reviews and an array of step–by–step video classes that demonstrate all the necessary website supervision responsibilities. You can gain access to them by simply clicking the Help or Video keys in the right corner of each Control Panel section.