1 hour ticket response
Our team of technicians is devoted to delivering fast answers to all your queries. We’ll review your customer support ticket the second it’s been submitted and will respond back to you with a solution to the problem within maximum 60 minutes after the client support ticket submission. Actually, our average client support ticket response time is 20 minutes.
A Top–Class Customer Care Service
Each member of our help desk staff has many years of experience in the website hosting business and almost all of them have been with us for at least 5 years. They are all prepared to reply to all your requests in the most proficient way possible.
An Easy–to–Browse Help Center
Included in the Web Hosting Control Panel is an easy–to–navigate Help section, which features various sources of information. You can search through a regularly updated knowledgebase featuring web hosting account management articles and website administration articles, check out our instructional video tutorials or take a gaze at the F.A.Q. database.