Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • In the Web Hosting Control Panel you will find a comprehensive Help section featuring a ton of articles and commonly asked questions. They are answered by our support team of proficient technicians. Simply fill in your question and our smart system will return the most appropriate answer.

  • Top quality support service
  • How–To Videos

  • For all of you who’d rather discover how to remedy a regularly experienced problem by watching a how–to video clip, we have added a selection of video tutorials to our Web Hosting Control Panel. All the instructional videos are short and easy to understand. They offer visual presentations of various web site administration tasks.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 customer care service with a 60–minute response guarantee. Our team of trained customer service technicians will be available to you to attend to all the inquiries that you may possibly have. During non–busy times, a response will be supplied in even less than twenty minutes.