You can find plenty of website hosting suppliers out there, still many of them are resellers that have restricted resources, particularly when it comes to support. A way to distinguish them is the option to contact the company over the telephone. The level of support that you can have through this particular way of communication varies depending on the service provider - a few of them provide dedicated phone support, while others offer basic and customer support only as some issues are more time-consuming and it's a lot less difficult to be resolved via a trouble ticket, especially when the situation needs to be escalated. Nonetheless, it is good to know that you could always get in touch with your web hosting provider as there are countless small-scale matters which can be managed effectively and in a very timely manner with a phone call, not mentioning that you can get more info for the services even before you become a client.

Phone Support in Website Hosting

Because we have live telephone support 14 hours every day, you're able to call us and consult with our customer support representatives to find out more about the website hosting that we provide and make sure that our servers meet the system requirements for your sites prior to purchasing anything. For your benefit, we now have phone numbers on 3 different continents and you're able to call the one closer to you - in the U.S.A., Great Britain or Australia. If you're already an existing customer, you will be able to call us about general and billing issues, or even about some tech issues. If the situation is strictly technical or it can take more time to investigate, you should use our ticketing system, that will enable both you and our technical support crew to keep track of the info supplied by either side.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be certain that there will always be someone to help you when you have any questions about the semi-dedicated server plans that we supply. Whether you'd like to find out more about our packages, you have some billing issue or some general problem, you can just give us a call. Although some more complicated troubles may require a ticket in order to give some time to our tech support crew to investigate, we'll help you with many technical questions on the phone as well, saving you precious time and efforts. As we have data centers on three different continents - in the USA, the UK and Australia, we have local phone lines in these countries as well. If you're in a different country, we have an international number where you will be able to get in touch with us.