Integrated Ticketing System in Website Hosting
In contrast to what you may find with many other hosting providers, the support ticket system that we use with our website hosting is an indivisible part of the Hepsia hosting Control Panel, which comes with all web hosting accounts. You will not need to remember different usernames and passwords, as you’ll be able to manage both your tickets and the web hosting account itself in one place. So, in case you have a question or confront a complication, you can contact our technical support team representatives straight away. Our ticketing system features a clever search functionality. This means that even if you have sent an enormous number of tickets through the years, you’ll be able to find the one that you want without any efforts. Additionally, you can read knowledge base recommendations for troubleshooting commonly encountered difficulties.
Integrated Ticketing System in Semi-dedicated Servers
The Hepsia hosting Control Panel, which is included with all our semi-dedicated servers, was developed with the belief that you should be able to manage everything connected with your account from one single place and the trouble tickets make no exception. Our ticketing system is built into the Hepsia hosting Control Panel, so, if you’ve got an enquiry or confront a predicament, you can get in touch with our client support staff representatives momentarily without having to go to another admin dashboard. You can look through your web files or check various settings within your account while posting a new ticket or reading the reply to an old one. In case you have tons of tickets and you want to find a given one, you can use the intelligent search option, which is available in the Help section of the Control Panel. We guarantee that you’ll obtain a response in no more than 60 minutes regardless of the nature of your enquiry or issue.