One of the common reasons to get a server of your own is the fact you shall have full control over the software environment and you can install anything you would like. This will permit you to run applications which require certain software in order to be present on the server, which isn't possible with a shared web hosting server in which you can install software just in the account, but not on a root level. In case you aren't very experienced with this type of matters, however, you might come across issues since managing a hosting server of your own is different from managing a regular shared web hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, thus our admins can deal with different tasks which should be carried out or can resolve a variety of problems that you might face.

Installation and Troubleshooting in VPS Servers

The upgrade includes one hour of custom work on your web server, so in the event that you acquire any of our VPS servers packages, you could benefit from this service and have our admins do various tasks which you cannot perform yourself or you just have no time. They're able to install and set up any piece of third-party software for you in the event that the installation is challenging or they can troubleshoot any app that doesn't perform properly for some reason. You could add the upgrade to your package as many times as you wish depending on the time needed for a certain task and its complexity. Any remaining time will remain available in your account for the future and you shall be able to see how many minutes are left inside your billing CP. Our Managed Services upgrade features thirty minutes of custom work on your machine too, but in case you require more than that, you could always add the Installation & Troubleshooting upgrade with a couple of mouse clicks from the billing area.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all of our dedicated servers and provided you add it, our knowledgeable administrators will be able to aid you with everything on your machine. Such as installing any third-party software which you might want to use on the server and troubleshooting any script that performs inadequately or does not run at all. Our upgrade includes sixty minutes of work and if a specific task isn't very time-consuming, we shall add the remaining time to your account. You will be able to check out how many minutes are left in your billing Control Panel and use them anytime you require support again. The Installation & Troubleshooting upgrade could be acquired at any moment, so in the event that you require something to be set up in the very beginning, you'll be able to add it to your order during the sign up procedure, while if you require help later, you'll be able to add it from the server billing area. 30 minutes of custom work are supplied with our Managed Services pack too, but if you require additional work to be performed on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your applications shall be installed and set up in the best possible way.